Comments on: 5 Myths About Your Customers That Will Lose You Money

By: TangoPony

TangoPony — Fri, 10 Feb 2012 02:45:50 +0000

The point about language really grabbed my attention. I try to be so technically accurate … it never occurred to be that a shopper may not know the same words that I do. Great point!

By: Story Tellers Vintage

Story Tellers Vintage — Fri, 10 Feb 2012 02:09:49 +0000

So true…the best myth…”Customers do what they say they would do”

Thanks for the great tips!

By: Meredith

Meredith — Thu, 09 Feb 2012 20:53:32 +0000

Cute store, Josh! I feel like we have gotten a much better instinct about what will or won’t work with our business, but I still believe in testing whenever it’s possible to do so.

By: Josh

Josh — Thu, 09 Feb 2012 20:50:48 +0000

I like the bit about trusting your gut. It takes a certain amount of courage to do it, but experience tells me that sometimes you have no choice. What I wonder is, do our guts learn? Can you teach your gut to make better choices?

Thanks for the post

By: Michele

Michele — Thu, 09 Feb 2012 19:35:05 +0000

I really enjoyed this article! I too often fall into the trap of thinking that my customers think and act the way I do.

By: Robyn Coburn

Robyn Coburn — Tue, 17 Jan 2012 02:03:13 +0000

Thank goodness my customers are not just like me, or they would make their art dolls instead of buying the ones I make, and they’d be super frugal instead of splurging on luxury handmade gifts.

Thanks for all the pointers.

By: Stacey

Stacey — Mon, 16 Jan 2012 17:39:20 +0000

Such good points! Especially the one about how customers don’t always buy what they say they will!