Comments on: 4 Things Your Outgoing Orders Should Contain

By: Smaller Box :: Blog :: So Long, 2010; Gazing Towards 2011

Smaller Box :: Blog :: So Long, 2010; Gazing Towards 2011 — Mon, 27 Dec 2010 21:22:02 +0000

[...] 4 Things Outgoing Orders Should Contain [...]

By: The shipping is how much?! | Bubblegum Sass

The shipping is how much?! | Bubblegum Sass — Thu, 23 Dec 2010 17:18:39 +0000

[...] 4 Things your Outgoing Orders Should Contain (there is a good suggestion in the comments section about including a discount coupon or free shipping for their next purchase – smart thinking – just need to figure out how to do coupons on Etsy) This entry was posted in Craft Business and tagged craft business, Etsy, online shop, shipping. Bookmark the permalink. ← Writing policies instead of lists [...]

By: Smaller Box :: Blog :: Is Your Shipment Preparation Process Secretly Costing You a Bundle?

Thu, 24 Jun 2010 15:54:08 +0000

[...] been a proliferation of articles on how to wow customers with amazing product packaging and a lot of discussion on what your package should include. Opinions on these subjects are mixed, but one thing is for certain, you cannot let your efforts to [...]

By: Alexa

Alexa — Wed, 07 Apr 2010 13:12:59 +0000

Thanks for the tips! I like the idea of including an invoice to add a professional feel. I also like to include a personal thank you note and a business card that doubles as a free sample of my photography. Moo cards allow you to do this: http://us.moo.com/en/

By: Kristin

Kristin — Fri, 26 Mar 2010 01:45:40 +0000

I always include an invoice in every order.
Why?
Because if your package is damaged and the address become unreadable for some reason, the invoice inside that package is the only way that the stuff will ever get either to the customer or back to you.
Otherwise it sits in some postal processing center for eternity.

If you feel it’s a waste of paper, then by all means, reuse or recycle it for some other purpose. I do the same with mine.

By: Felecia

Felecia — Sun, 14 Mar 2010 01:00:53 +0000

Thanks for sharing, some great tips!

By: Valerie Lynn Designs

Valerie Lynn Designs — Sun, 07 Mar 2010 19:35:03 +0000

Thanks so much for the great tips and especially thank you everyone for the useful comments! I have to agree with many comments that sending an extra invoice is a waste of paper. I liked the idea of sending a personalized online invoice.

This article has given me a lot of good ideas to add to my packaging. I always include my business card with a purchase as it has all of my contact info on it. I think I’ll be designing a thank you note with space for a hand written message and include either a return policy or care instructions on the back of the card.

The coupon for future purchases is a great idea!

By: Christina

Christina — Fri, 05 Mar 2010 07:45:05 +0000

@ Artistic Silver Jewelry. I have a stamp that has my business name, email address and website from vistaprint.com and it was free. You could always get one of those and stamp it on a corner of the polishing cloth.

By: Artistic Silver Jewelry

Artistic Silver Jewelry — Thu, 04 Mar 2010 19:47:17 +0000

Meredith,

No, the polishing cloths did not have my business info on them, however I do make sure that all my gift boxes carry my business logo and info on them. In the future, I will definitly be sure that my business info goes on any promotional stuff I enclose.
Again, Thankyou for your tips.

By: Meredith

Meredith — Thu, 04 Mar 2010 19:02:52 +0000

@Artistic Silver Jewelry Did the polishing cloths have your brand name on them? The freebie you include in your orders is going to be most effective if it has your brand name and website on it so people remember where it came from. I think biz cards are okay but customers may be less likely to keep that since it’s not as functional.